Privacy Policy

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Privacy Policy for MinutesHUB

Effective Date: July 5, 2024

Welcome to MinutesHUB. We are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy explains how we collect, use, store, and protect your information when you use our application.

1. Information We Collect

We collect information that is necessary to provide you with our service. This includes:

  • Personal Information: During registration and profile setup, we collect your full name, title, National ID, phone number, and email address.
  • Organizational Information: We store details about your organization, including its name, branch, location, logo, and contact information.
  • Meeting Data: All content you create within the app, such as meeting details, participant lists, agenda items, notes, and the final generated minutes, is stored securely.
  • Payment Information: When you submit proof of payment via M-Pesa, we parse the confirmation message to extract the transaction code, amount, sender name, phone number, and transaction time. We explicitly and automatically discard any information related to your M-Pesa balance.
  • Technical Information: We use necessary data for session management to keep you logged in. We do not use third-party trackers for advertising purposes.

2. How We Use Your Information

Your information is used for the following purposes:

  • To Provide and Maintain the Service: To operate the app, generate minutes, manage user accounts, and provide customer support.
  • To Manage Subscriptions: To verify payments, activate or extend subscriptions, and manage account access based on subscription status.
  • To Communicate With You: To respond to your inquiries submitted through our contact form and to send important account-related notices.
  • To Improve Our Application: We analyze usage patterns in an aggregated, non-identifiable way to improve the app’s features and user experience.

3. Data Storage and Security

We take the security of your data seriously. All your information is stored on secure cloud infrastructure provided by Google Firebase. We implement industry-standard security measures, including data encryption and access controls, to protect your data from unauthorized access, alteration, or disclosure. However, please be aware that no method of transmission over the internet is 100% secure.

4. Data Sharing and Disclosure

Your privacy is paramount. We do not sell, rent, or trade your personal information with any third parties for their marketing purposes. We will only disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Your Data Rights

You have control over your personal information. You have the right to:

  • Access and Update: You can access and update your organization’s and members’ details through the administrative functions within the application.
  • Data Deletion: You can request the deletion of your account and associated data by contacting our support team. Please note that deleting your account is irreversible.

6. Children's Privacy

MinutesHUB is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page. We encourage you to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us through the contact form on our landing page or email us directly at support@minutemeister.app.